Refund policy

Refund Policy

Proof Requirement

To help us review your refund request quickly, please provide a short video clearly showing the issue with the product. An unboxing video is mandatory for us to provide you a refund.

Once we verify the issue, we will review your request and confirm the appropriate resolution.

Non-Eligible Refunds

Refunds are not available in the following cases:

  • The product has already been shipped for delivery.

  • You have changed your mind or no longer want the item.

  • The product has been used incorrectly.

  • The product is no longer needed.

  • The product works correctly but cannot be used due to incorrect installation, personal setup, or environmental limitations.

How to Request a Refund

To request a refund, email us at help.blitzhoods@gmail.com with:

  • Your order number.

  • A video clearly showing the issue with the product.

Our support team will review your request and confirm the outcome.

Refund Method

Approved refunds are issued to your original payment method.

Where applicable, shipping costs will also be refunded.